About Fixam Limited

A UK managed IT services provider built exclusively for small and medium businesses — no enterprise bloat, no offshore call centres, just reliable IT that lets you focus on your work.

Our story

Fixam was founded with a simple frustration: most managed IT providers either cater to large enterprises with inflated costs, or offer break-fix support that leaves SMBs scrambling during a crisis.

We built Fixam to be different — a proactive, transparent, and genuinely SMB-focused IT partner. Our team brings enterprise-grade thinking to businesses of 5 to 100 people, at a price point that makes sense.

Today we serve over 150 SMBs across the UK — from law firms in London and accounting practices in Manchester to manufacturers in Leeds and recruitment agencies across the country.

We don't do long-term lock-in contracts, because we believe our service should keep you, not our paperwork.

10+
Years in business
150+
UK SMB clients
< 1hr
Avg response time
99.9%
Uptime SLA

What we stand for

The principles that shape how we work with every client.

Security-first mindset

Everything we do starts with security. We build it into every service, not as an add-on.

People over tickets

We measure success by business outcomes, not ticket volumes. Your account manager knows your business.

UK-based, UK-focused

Our team, our support, and our knowledge of UK regulations are all local. No offshore call centres.

Transparent & honest

We tell you what you actually need — even if it means a smaller contract. Long-term relationships beat quick wins.

Our journey

15
2015

Fixam Limited founded, initially serving London-based SMBs.

17
2017

Expanded to cover UK-wide clients via remote-first delivery model.

19
2019

Achieved Cyber Essentials Plus certification; launched compliance practice.

21
2021

Grew to 100+ SMB clients; introduced Microsoft 365 and Azure managed service.

23
2023

Added dedicated Backup & DR and IT Compliance service lines.

25
2025

Serving 150+ UK SMBs across legal, finance, healthcare, and professional services.

Want to work with us?

Start with a free consultation or a no-obligation IT audit. No pressure, no lock-in.