Our Services
Seven specialist service areas. One managed IT partner. Everything your UK SMB needs to run securely and efficiently.
Helpdesk Support
Fast, reliable support when your team needs it most.
Our UK-based helpdesk team is available to resolve issues quickly — so your staff spend less time troubleshooting and more time doing their jobs. We offer multi-channel support covering phone, email, and remote access.
Key Benefits
- Reduce staff downtime
- Predictable monthly cost
- No in-house IT overhead
What's included
- Unlimited remote support tickets
- Phone, email and chat channels
- Average response time under 1 hour
- Dedicated account manager
- Monthly support reports
- Escalation to on-site engineers when needed
Endpoint Management
Every device in your business, fully under control.
From laptops and desktops to mobile phones and tablets, we manage, monitor, and patch all your endpoints — keeping them secure, up to date, and performing at their best. All devices enrolled in our MDM platform.
Key Benefits
- No missed security patches
- Full device visibility
- Reduced endpoint incidents
What's included
- Automated OS and application patching
- Mobile Device Management (MDM)
- Remote device wipe and lock
- Software deployment and inventory
- Hardware lifecycle tracking
- Real-time device health dashboards
Network Monitoring
24/7 eyes on your network — before problems become crises.
We continuously monitor your routers, switches, firewalls, and internet connectivity. Our NOC team is alerted instantly when something goes wrong — often resolving issues before you even notice them.
Key Benefits
- Minimise network downtime
- Proactive fault resolution
- Visibility across all sites
What's included
- 24/7 NOC monitoring
- Real-time alerting and escalation
- Bandwidth and performance analytics
- Firewall and router management
- VPN setup and support
- Monthly network health reports
Cloud Management
Get the most out of Microsoft 365, Azure, and beyond.
We design, migrate, and manage your cloud environments — ensuring you're secure, cost-efficient, and getting full value from your subscriptions. Whether you're on Microsoft 365, Google Workspace, or Azure, we've got you covered.
Key Benefits
- Reduce cloud spend waste
- Expert Microsoft 365 admin
- Seamless cloud migrations
What's included
- Microsoft 365 administration
- Azure and AWS infrastructure management
- Cloud migration planning and execution
- Licence optimisation and cost reviews
- Email and collaboration configuration
- Cloud backup integration
Cyber Security
Enterprise-grade protection built for UK SMBs.
Cyber attacks target businesses of all sizes. We implement layered security controls — from endpoint protection and email filtering to staff awareness training and dark web monitoring — keeping your data and reputation safe.
Key Benefits
- Reduce breach risk significantly
- Meet cyber insurance requirements
- Protect client and company data
What's included
- Endpoint Detection & Response (EDR)
- Email filtering and anti-phishing
- Multi-Factor Authentication (MFA) rollout
- Dark web credential monitoring
- Staff cyber awareness training
- Vulnerability scanning and reporting
Backup & Disaster Recovery
If the worst happens, you'll be back up in hours — not weeks.
We design and manage backup and disaster recovery solutions that match your business's recovery time objectives. Automated, tested, and monitored — so you can have confidence your data is protected and recoverable.
Key Benefits
- Recover from ransomware fast
- Meet regulatory data retention needs
- Sleep easy knowing data is safe
What's included
- Automated daily cloud and local backups
- Regular backup testing and verification
- Recovery Time Objective (RTO) planning
- Business Continuity planning
- Offsite and encrypted backup storage
- Ransomware-resilient backup architecture
IT Compliance
Stay compliant with UK regulations — without the headache.
From Cyber Essentials certification to GDPR obligations and ICO requirements, we help UK SMBs achieve and maintain compliance. We run gap assessments, produce evidence packs, and provide ongoing compliance monitoring.
Key Benefits
- Win enterprise contracts that require CE
- Reduce GDPR breach liability
- Clear audit trail for regulators
What's included
- Cyber Essentials & Cyber Essentials Plus
- GDPR gap assessments and remediation
- ICO registration support
- IT policy documentation
- Compliance monitoring dashboard
- Annual compliance review meetings
Want all seven services under one roof?
Most of our clients start with two or three services and scale up. We'll build a package that fits your size and budget.